Privacy Policy

Introduction

At Spiritual Embrace, your privacy is a top priority. This Privacy Policy explains in detail how we collect, use, share, and protect your personal information. It also outlines your rights and choices regarding your data.

We are committed to transparency and security for:

Visitors to our website
Users of our spiritual services
Individuals interacting with us via email, phone, or other communications

Information We Collect

1. Personal Information You Provide

We collect information you voluntarily provide, including:

Type	Examples	Purpose
Contact Information	Name, email, phone, mailing address	Communicate with you, send service updates, respond to inquiries
Account Information	Username, password, profile details	Manage your account, authenticate logins, personalize services
Service Information	Appointment preferences, spiritual service requests, special needs	Schedule and tailor services to your needs
Payment Information	Billing address, credit/debit card details (via secure processor)	Process payments securely
Communication Records	Emails, messages, phone calls	Respond to inquiries, maintain service records, improve support

2. Information Automatically Collected

Type	Examples	Purpose
Usage Data	Pages visited, time spent, clicks, referral sources	Analyze site usage, improve services, optimize website
Device Information	IP address, browser type, OS, device IDs	Detect and prevent fraud, optimize performance
Location Information	Approximate location via IP	Provide localized content and services
Cookies & Tracking Technologies	Session cookies, analytics cookies	Enhance functionality, track engagement, personalize experience

3. Sensitive Information

Some spiritual services require sensitive personal information:

Religious or spiritual beliefs
Health and wellness information relevant to spiritual healing
Personal circumstances shared during consultations

We collect only what is necessary and with your consent.

Detailed Examples of Data Usage

Here’s a detailed, practical breakdown of how we use each type of information:

Data Type	How We Use It	Sharing/Storage
Name & Contact Info	To confirm appointments, send reminders, respond to inquiries, and share newsletters (with consent)	Stored securely; shared only with service providers for delivery
Account Info	Logins, profile customization, service recommendations	Stored encrypted; not shared externally except with trusted platform providers
Service Info	To prepare for appointments, accommodate special needs, tailor spiritual guidance	Access limited to assigned practitioners and support staff
Payment Info	Process service fees and donations securely	Processed via PCI-compliant third-party payment processors; full card numbers never stored on our servers
Communication Records	Track requests, maintain service history, improve support quality	Stored in secure systems; may be shared internally for service continuity
Usage & Device Data	Optimize website design, detect unusual activity, improve user experience	Aggregated or anonymized where possible; used with analytics providers under contracts
Location Info	Provide region-specific content or support scheduling across time zones	Stored temporarily; not sold or used for targeting unless you consent to marketing preferences
Sensitive Info	Guide spiritual counseling or healing sessions	Access strictly limited to practitioners; securely stored and never shared without explicit consent

Cookie & Tracking Policy

We use cookies and similar technologies to improve functionality, monitor performance, and support marketing.

Types of Cookies

Essential: Required for login, appointments, and service functionality
Performance & Analytics: Track usage trends and site performance
Functional: Remember preferences and user settings
Advertising & Targeting: Used by third-party partners to show relevant promotions (with consent)

Managing Cookies

You can manage or disable cookies via your browser settings, but some features may be limited if disabled.

How We Use Your Information

We use personal data to:

Deliver and improve spiritual services
Schedule and manage appointments
Process payments and maintain billing records
Communicate service updates and offers (with consent)
Personalize experiences
Ensure service security and prevent fraud
Comply with legal obligations
Analyze trends for website and service improvement

Legal Basis for Processing (GDPR)

For EU/EEA users:

Consent: When you voluntarily provide information
Contractual Necessity: To deliver services you request
Legitimate Interests: To maintain security, improve services, and prevent fraud
Legal Obligation: To comply with applicable law

Information Sharing and Disclosure

Service Providers

We may share data with:

Payment processors
Hosting and maintenance providers
Marketing and email service providers
Analytics providers
Appointment scheduling platforms

All service providers are contractually bound to protect your data.

Legal Compliance

We may disclose data to:

Comply with legal obligations or court orders
Protect rights, property, or safety
Prevent fraud or illegal activity

Business Transfers

Data may transfer as part of a merger, acquisition, or sale of assets.

Data Security

We use:

Encryption for sensitive data
Secure servers and firewalls
Access controls and authentication
Staff training on data protection

Note: No method of internet transmission is completely secure. Absolute security cannot be guaranteed.

Data Retention

Data is retained only as long as necessary to:

Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements

Data is then securely deleted or anonymized.

Your Rights

GDPR Rights

Access, correction, deletion, consent withdrawal, objection, restriction, portability
File a complaint with supervisory authorities

CCPA Rights

Know what personal information is collected
Request deletion of personal information
Opt-out of sale (we do not sell data)
Non-discrimination for exercising rights

To exercise rights, contact: info@spiritualembrace.com

Children’s Privacy

Our services are not for individuals under 18.

International Data Transfers

Data may be transferred to countries with different data protection laws, with safeguards in place.

Third-Party Links

We are not responsible for third-party privacy practices.

Updates to This Policy

Material changes will be communicated via our website or email.

Contact Information

Spiritual Embrace
Email: info@spiritualembrace.com

Effective Date: January 16, 2026