Last Updated: September 25, 2025
Introduction
At Spiritual Embrace, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Information We Collect
Personal Information You Provide
- Contact Information: Name, email address, phone number, mailing address
- Account Information: Username, password, profile information
- Service Information: Details about spiritual services requested, appointment preferences, special needs or requests
- Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
- Communication Records: Correspondence with us via email, phone, or other channels
Information Automatically Collected
- Usage Data: Pages visited, time spent on site, click patterns, referral sources
- Device Information: IP address, browser type, operating system, device identifiers
- Location Information: General geographic location based on IP address
- Cookies and Tracking Technologies: As detailed in our Cookie Policy
Sensitive Information
Given the nature of our spiritual services, we may collect sensitive information including:
- Religious or spiritual beliefs and practices
- Health information relevant to spiritual healing services
- Personal circumstances shared during consultations
How We Use Your Information
We use your information to:
- Provide and improve our spiritual services
- Schedule and manage appointments
- Process payments and maintain billing records
- Communicate with you about our services
- Send newsletters and updates (with your consent)
- Personalize your experience
- Ensure the security of our services
- Comply with legal obligations
- Analyze and improve our website and services
Legal Basis for Processing (GDPR)
We process your personal data based on:
- Consent: When you voluntarily provide information or opt-in to communications
- Contract Performance: To provide services you’ve requested
- Legitimate Interests: To improve our services and ensure security
- Legal Obligation: To comply with applicable laws and regulations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in:
- Payment processing
- Website hosting and maintenance
- Email marketing services
- Analytics and performance monitoring
- Appointment scheduling systems
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes
- Protect our rights and property
- Ensure user safety
- Prevent fraud or illegal activities
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption of sensitive data
- Secure server infrastructure
- Regular security audits and updates
- Access controls and authentication measures
- Staff training on data protection
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access, correction, deletion, consent withdrawal, objection, and data portability
To exercise these rights, contact us at: info@spiritualembrace.com
Children’s Privacy
Our services are not intended for individuals under 18 years of age.
International Data Transfers
If you are located outside of The United States, your information may be transferred to countries with different data protection laws.
Third-Party Links
We are not responsible for third-party website privacy practices.
Updates to This Policy
We may update this Privacy Policy periodically and will notify you of material changes.
Contact Information
Spiritual Embrace
Email: info@spiritualembrace.com
This Privacy Policy is effective as of September 25, 2025.
